At Direct Deal ("we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

• General Personal Data and Contact Details: Data is collected when you engage with our website and services, and may also be obtained from third-party service providers, including cookie vendors. For more details, please refer to our Cookie Policy.
• Communication Data: This includes information shared by you or our business partners during interactions with us. It covers details necessary for initiating and maintaining business or contractual engagements, responses from customer satisfaction evaluations, and content from inquiries or support-related discussions.
• Visitor Data: Information collected when you visit our office premises, such as time of arrival and departure, and the hosting employee.

2. How We Use Your Information

We process your data for the following purposes:

• Approaching Prospective Customers: To establish contractual relationships by marketing and promoting our services through emails, newsletters, and other promotional materials.
• Maintaining Business Relationships: To manage and develop relationships with customers, partners, and other business contacts.
• Improving Services: To enhance our website and services based on usage data and feedback.
• Security and Fraud Prevention: To ensure the security of our website and services and to prevent fraudulent activities.
• Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.

3. Legal Basis for Processing

We comply with the General Data Protection Regulation (GDPR), the EU regulation governing the protection of personal data. The legal bases for processing your personal data include:

• Legitimate Interests: For purposes such as marketing our services, maintaining business relationships, improving our services, ensuring security, and fraud prevention.
• Contractual Necessity: To fulfill contracts, such as processing your orders or providing requested services.
• Legal Compliance: To adhere to legal obligations and respond to lawful requests.

4. Sharing Your Information

We may share your personal data with:

• Direct Deal Entities: For most data processing purposes, Direct Deal entities act as joint controllers.
• Service Providers: Third-party vendors who assist us in delivering services (e.g., payment processors, hosting providers).
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These include:

• Functional Cookies: Required for website functionality.
• Analytical Cookies: To understand site performance and usage.
• Tracking Cookies: To record data about the user, purchases, preferences, IP address, and geographical location for targeted marketing.

For more information, please refer to our Cookie Policy.

6. Your Rights

As part of our compliance with the GDPR, depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal obligations.
• Data Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Revoke your consent for specific processing activities.
• Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights are violated.

To exercise your rights, contact us at: contact@directdeal.ai

7. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may change our Privacy Policy and practices over time to adapt to updates. In case of substantial updates, we will notify you via the email you have provided. You can see when this Privacy Policy was last updated by checking the date indicated at the beginning of this policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Portugal (Europe)
Direct Deal, Inc.
Rua Alfredo Manuel Fernandes Nº52 R/C Esquerdo 2775-259 Parede, Cascais, Portugal
Email: contact@directdeal.ai